Contact Us
Use this page to reach the editorial team behind Top Offshore Sportsbooks. We're a comparison and review site covering offshore sportsbooks that accept US bettors — we don't hold accounts, take wagers, process deposits or release withdrawals for anyone. If your money is sitting at a sportsbook, the operator's own support desk is the only party that can move it. What we can do is point you to the right channel, explain how a dispute usually plays out, correct our own pages when we get something wrong, and log operator behavior that other readers should know about.
How to reach the editorial team
Email is the only channel we run. Messages go to the editors who maintain the rankings and reviews on thinkbigpartners.com. We read everything, though we can't promise a reply to every message — bonus requests, affiliate pitches and picks requests generally don't get one.
To find our current address, check the contact or footer details published on thinkbigpartners.com. We don't operate a phone line, a live chat window or social accounts that give account support, and nobody from Top Offshore Sportsbooks will ever contact you asking for a deposit, a payment to "release" a withdrawal, or your sportsbook password. Treat any message claiming otherwise as a scam.
What to put in your message
- The sportsbook's name, exactly as it appears on the site you used.
- What happened, in date order, with US-format dates (for example, 09/24/2026).
- Amounts in USD, and the payment method involved — card, bank wire, money transfer, voucher or player transfer, or a specific cryptocurrency.
- Any ticket or reference numbers the operator gave you.
- What the sportsbook has told you so far, in their words.
- The page on our site you're writing about, if it's a correction.
Leave out your password, full card number, private keys and seed phrases. We never need them, and no legitimate support desk will ask for them either.
What we can help with — and what we can't
| We can | We can't |
|---|---|
| Correct factual errors in our reviews, rankings or bonus descriptions | Access, verify, close or reopen your sportsbook account |
| Log reports of slow, partial or refused payouts and factor patterns into future reviews | Force an operator to pay you or overturn a voided bet |
| Explain how rollover, minimum odds and time limits on an advertised offer generally work | Grant, restore or extend a bonus, or negotiate terms on your behalf |
| Point you to the operator's own complaints process and to US gambling support services | Give legal, tax or financial advice for your situation |
| Take down or amend content that misrepresents an operator, with evidence | Provide picks, tips or anything presented as a sure thing |
Before you write: try the sportsbook first
Most problems readers bring us are resolved faster at source. Offshore online sportsbooks typically run email and live chat support, often around the clock, though response quality varies widely between operators and is rarely something you can verify in advance.
- Open a ticket with the sportsbook's support team and keep the reference number.
- Complete verification (KYC) if it's outstanding — ID and proof of address requests are the single most common cause of a stalled withdrawal, even at sites advertising lighter checks.
- Confirm you've met the terms attached to any bonus you claimed: rollover, qualifying minimum odds, market exclusions and expiry dates all commonly block a cash-out.
- Check the payout method's own limits and fees, and whether the operator caps weekly or monthly withdrawals.
- Screenshot everything — bet slips, balances, chat transcripts, emails.
- If you get nowhere after a reasonable period, write to us with the record.
Be realistic about what escalation achieves. These are betting sites licensed offshore — commonly in jurisdictions such as Curaçao, Panama or Costa Rica — and there is no US state gaming commission standing behind your balance. A sportsbook that decides not to pay may simply not pay, and your options are limited. That risk is real and we won't pretend otherwise.
Reporting a payout or banking problem
Payout speed and reliability is the thing readers contact us about most, so it's worth being precise about the details we need. The methods that generally circulate in this market — and what to tell us about each — look like this:
- Cryptocurrency. Usually the fastest route out, and the one most offshore sportsbooks push. Tell us the coin, the requested amount, the date requested and whether a transaction hash was ever issued. Remember that crypto prices move — the dollar value you withdraw may be worth more or less by the time you convert it.
- Bank card deposits. Common for funding an account, rarely usable for withdrawals. US card issuers also decline offshore gambling transactions with no warning, which is not something the sportsbook or we can fix.
- Bank wire. Slower and typically fee-bearing at both ends. Note the fee you were quoted versus the amount that landed.
- Money transfer. Often carries its own caps and pickup rules. Include the payout limit you were told.
- Voucher or player transfer. Moves funds between accounts rather than to your bank. Say who the counterparty was.
Timings, withdrawal fees and payout limits differ by operator and change without notice, so verify them in the cashier before you commit rather than relying on any published figure — including ours. Where we've dated a finding, that date is when we last checked it.
Questions about specific sportsbooks we rank
We may earn commission when a reader signs up through a link on this site. That's how the site is funded. It does not buy position in our rankings, and it doesn't stop us publishing the drawbacks — every operator below has them. Bonus figures are the operator's own advertised offers; we haven't placed bets to confirm them, and every one carries rollover and eligibility terms you need to read in full at the sportsbook before depositing.
Lucky Rebel
Our highest-rated listing at 10.0, and the one that draws the most reader mail — partly because it's newer and less familiar than the long-established names, so people want to know whether it pays. The advertised welcome offer is 125% up to $1,250 plus a 50 FreeBet, and like all offers of this type it comes with rollover requirements, minimum-odds conditions on qualifying wagers, a claim window and new-customer-only eligibility; the exact figures sit in the sportsbook's terms and should be read before you deposit. The honest limitation: a shorter public track record of paying than the veterans on this list, which matters more than any bonus number. If you contact us about Lucky Rebel, payout timing reports are the most useful thing you can send.
Bovada
Rated 9.9, and the name most US bettors recognize. Readers usually write about its market coverage — NFL, NBA, NHL, MLB, soccer, golf, MMA — and its parlay and same-game parlay building. The advertised welcome bonus is 50% up to $250, again subject to rollover, minimum odds and a time limit on new accounts. The trade-off: the headline offer is modest next to others here, and Bovada is known for restricting or limiting accounts that consistently beat its lines. Sharp bettors contact us about that more than anything else.
BetOnline
Also 9.9, and the one we hear from value-focused readers about most — pricing, reduced juice on selected markets, prop bets and higher limits than many competitors. Advertised welcome bonus is $250 in free bets, with the usual wagering requirement, qualifying-odds threshold and expiry attached. Its limitation is interface-related: the volume of markets and the layout can be heavy going on a phone browser compared with cleaner competitors, and first-time users regularly write in confused about where a market sits.
BetNow
Rated 9.5, with the largest advertised sign-up figure among our mid-table listings at 125% up to $2,500. Big percentage offers carry proportionally big rollover — the higher the match, the more you must wager before withdrawing, and the terms specify minimum odds and a deadline. Its coverage is narrower than the top three, particularly outside the major US leagues and in live betting depth, so it suits bettors staying with NFL, NBA and MLB rather than those chasing niche markets.
Others in our rankings
| Sportsbook | Rating | Advertised welcome offer |
|---|---|---|
| Everygame | 9.4 | 100% up to $500 |
| BetUS | 9.3 | 100% up to $2,000 sports, plus 25% casino |
| Sportsbetting | 9.2 | 50% up to $250 in free bets |
| Xbet | 8.9 | 50% up to $200 when using credit card |
| MyBookie | 8.9 | 100% up to $1,000 for new players |
| ApuestaHoy | 8.8 | 200% welcome offer |
Every offer above is new-customer-only, subject to rollover or wagering requirements, minimum-odds rules on qualifying bets, time limits and country or payment-method eligibility. Some, such as the Xbet offer, are tied to a specific deposit method. Read the operator's terms in full — a percentage without its conditions tells you nothing useful.
What these sportsbooks offer beyond betting lines
Readers often contact us assuming a complaint sits with one product when it actually sits with another. Most of the sites we rank run several:
- Sportsbook. Point spread, moneyline, totals, futures, parlays, same-game parlays, prop bets and live/in-play betting across NFL, NBA, NHL, MLB, soccer, golf and MMA.
- Racebook. Horse racing wagering, usually with its own rules, rebate structure and bonus exclusions separate from the sportsbook.
- Casino. Slots, table games and live-dealer rooms — and a separate bonus wallet in most cases, which is why BetUS advertises a distinct 25% casino element alongside its sports offer.
- Poker. Offered by some operators, with its own cashier treatment at several.
Bonus funds usually can't be moved between these products, and casino wagering often counts differently toward rollover than sports wagering. Tell us which product your issue relates to and we can point you to the right terms faster.
Legal standing, age and eligibility
Everything we cover is licensed outside the United States. Accepting US customers is not the same as being authorized to serve them: these sportsbooks are not licensed or regulated by any US state gaming commission or board, and betting with them sits in a legal grey area for American bettors. Regulated online sports betting exists in a growing number of states and is restricted or illegal in others — the rules differ state by state and change. Check your own state's current law before you bet.
The practical consequences matter more than the label. With an offshore sportsbook there are no US state player protections: no segregated-funds requirement you can rely on, no state regulator to complain to, no guaranteed payout, and no formal dispute resolution body. If a site delays or refuses a withdrawal, you have little recourse. Tax and legal questions about betting winnings are genuinely situation-specific — this page is general information only, and you should consult a qualified professional rather than acting on anything you read here.
You must be at least 21 to use this site and to bet at the sportsbooks we list, or 18 where a particular operator sets that as its minimum and your jurisdiction permits it. We don't accept or respond to messages from anyone under those ages. Our terms and conditions set out the rest, and more about who we are and how we rank explains the editorial process behind the ratings.
How we assess the sportsbooks you're writing to us about
We research and verify rather than place bets. Our ratings are editorial scores from that review process — they are not customer-review averages, and advertised payout speeds are the operator's claims, not results we've measured. We weigh odds and pricing, market coverage across major and minor sports, bonus terms including rollover, banking options and crypto support, payout reliability and reputation, verification demands, support responsiveness, mobile browser and app experience, and security. Reader reports feed into that picture, which is the main reason this contact page exists.
Getting help with gambling itself
If betting has stopped being entertainment — if you're chasing losses, staking money you need elsewhere, or betting to get away from stress — help is free and confidential. Call or text 1-800-GAMBLER, available 24/7 in the US. Offshore sportsbooks frequently lack the deposit limits, cool-off periods and self-exclusion tools that regulated US operators are required to provide, so you may need to set your own boundaries, use banking-side blocks, or step away entirely. Our responsible gambling resources cover the practical options.
Betting is not a source of income and no result is ever a lock. Losing is the normal outcome, and at an offshore sportsbook you carry the extra risk that even a winning balance may not reach you. Stake only what you can comfortably lose.
Sending us something useful
Corrections are the messages we act on fastest — if a bonus figure, banking detail or market claim on Top Offshore Sportsbooks is out of date, send the page and the evidence and we'll check it. Payout reports are the next most valuable, especially with dates and amounts. Take your time putting the details together; there's no deadline at this end and nothing here should push you toward opening an account or depositing. If you're still deciding between operators, read the reviews and the terms first, and write to us with whatever they don't answer.
Page reviewed September 24, 2026. Offers, banking terms and availability change without notice — verify current details with the operator.